Last updated: January 2026

1213bet Privacy Policy – Your Data Protected

At 1213bet, our users' privacy is more than a legal obligation — it's a genuine commitment. Here you'll find exactly what data we collect, why we use it, and how we protect it in compliance with the LGPD.

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Executive summary: The 1213bet collects only the data necessary to operate the platform securely, never sells your information to third parties, and fully respects your rights as a data subject in accordance with the General Data Protection Law (LGPD, Law No. 13,709/2018). Read the full details below.

1. Introduction

This Privacy Policy clearly and transparently describes how 1213bet — sports betting and digital entertainment platform accessible at 1213bet.best — collects, uses, stores, shares, and protects its users' personal data.

The 1213bet is committed to the privacy of everyone who uses the platform. We do not believe in policies written in legal jargon to confuse the reader — the goal here is for you to genuinely understand how your data is handled, without needing a lawyer to decipher every paragraph.

By creating an account at 1213bet and use any of our services — Sports Betting on football, volleyball, MMA, and other sports, Live Casino, slots, crash games — you agree to the terms of this Privacy Policy in its most current version. We recommend reading this document carefully and checking back periodically.

This Privacy Policy was last updated on January 2026. It applies to all services on the platform 1213bet.

2. Data Controller

For the purposes of the General Data Protection Law (LGPD, Law No. 13,709/2018), the controller of the personal data collected by this platform is the operating company of the 1213bet, responsible for decisions regarding the processing of data belonging to users registered at 1213bet.best.

The official channel for privacy and data protection matters is the email contato@1213bet.best. Any request related to data subject rights must be sent with the subject line "LGPD Rights" and accompanied by proof of identity so we can process your request securely.

The 1213bet has appointed a Data Protection Officer (DPO), responsible for ensuring that personal data processing on the platform complies with the LGPD and for serving as the communication channel between data subjects, the company, and the National Data Protection Authority (ANPD). The DPO can be reached at the same email address indicated above.

3. Personal Data We Collect

The 1213bet collects personal data at different points throughout the user relationship. The types of data collected and the situations in which collection occurs are detailed below:

3.1 Data provided directly by the user during registration:

  • Full name;
  • Date of birth;
  • CPF (Cadastro de Pessoas Físicas);
  • Full residential address (street, number, unit, neighborhood, city, state, ZIP code);
  • Email address;
  • Mobile phone number;
  • Account password (stored in encrypted format — never as plain text).

3.2 Financial data collected for transaction processing:

  • Pix key registered for withdrawals;
  • Credit or debit card data (where applicable — we never store your full card number, only tokens provided by payment processors);
  • History of deposits and withdrawals made on the platform;
  • Bank details for TED wire transfers, when applicable.

3.3 Platform usage and behavioral data:

  • Complete betting history — sport, event, market, amount wagered, odds, outcome;
  • Casino game history — titles accessed, sessions, amounts wagered, and results;
  • Pages visited and time spent browsing the platform;
  • Interactions with customer support via chat.

3.4 Technical data collected automatically:

  • Access IP address;
  • Browser type and version;
  • Device operating system (Android, iOS, Windows, etc.);
  • Device identifiers (when access is made via app or mobile version);
  • Date, time, and duration of access sessions;
  • Cookie and similar technology data (detailed in section 9).

3.5 Identity verification documents (KYC):

  • Photo ID document (national ID card or driver's license);
  • Recent proof of address;
  • Selfie with ID document (when requested for enhanced verification);
  • Proof of ownership of the bank account or Pix key used for withdrawals.

The 1213bet collects only the data strictly necessary to meet its legal obligations, process transactions securely, and deliver a personalized experience. We do not collect sensitive data such as racial origin, religious beliefs, or health information.

4. How We Use Your Personal Data

The 1213bet uses the personal data collected exclusively for the following purposes:

Purpose Data Used Legal Basis
Registration and identity verification Full name, CPF, date of birth, KYC documents Contract performance + legal obligation
Processing deposits and withdrawals Pix key, banking details, financial history Contract performance
Bet and game management Betting history, gaming sessions Contract performance
Account communications Email, phone number Contract performance + legitimate interest
Fraud prevention and anti-money laundering IP address, transaction history, device data Legal obligation + legitimate interest
Personalized promotions and bonuses Usage behavior, preferences Consent + legitimate interest
Responsible gambling and user protection Betting history, configured limits Legal obligation + legitimate interest
Platform improvement Browsing data, technical logs Legitimate interest

The 1213bet does not use your data for purposes incompatible with those listed above without requesting new consent when required by the LGPD. Your data is never used to build discriminatory profiles or for practices that violate your consumer rights.

6. Sharing Data with Third Parties

The 1213bet does not sell, rent, or trade its users' personal data. Data is only shared with third parties in the following situations, all of which are necessary for the platform to operate:

  • Payment processors: companies that process Pix, boleto bancário, credit/debit card, and TED transfer transactions receive only the minimum data necessary to complete each transaction securely — under confidentiality and data protection agreements compatible with the LGPD;
  • Game providers: slots, live casino, and crash game providers integrated with 1213bet (such as Pragmatic Play, PG Soft, Evolution Gaming, and others) may have access to session identifiers and game results to ensure the technical functioning of integrations — this data is handled in accordance with each certified provider's privacy policy;
  • Identity verification tools (KYC): specialized document verification and biometrics partners may process your identity documents solely for verification purposes — these partners do not retain your data beyond what is necessary for the process;
  • Regulatory and legal authorities: when required by law, court order, or applicable regulation, 1213bet may be obligated to share data with competent authorities, such as the Financial Activities Control Council (COAF), regulatory bodies, and the Judiciary;
  • Technology service providers: cloud infrastructure, cybersecurity, and analytics providers that support platform operations — all bound by contracts requiring them to process data solely in accordance with 1213bet's instructions.

Any partner with whom 1213bet that receives personal data is contractually required to handle it with the same level of care and security we apply internally, in compliance with the LGPD.

7. How Long We Retain Your Data

The 1213bet retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, always in compliance with applicable legal retention periods:

  • Registration and identity data: retained for the full duration of the account and for at least 5 (five) years after account closure, as required by anti-money laundering regulations and regulatory compliance obligations;
  • Financial transaction history: retained for a minimum of 5 (five) years after each transaction, in compliance with Brazilian tax and regulatory legislation;
  • Betting history and gaming sessions: retained for 3 (three) years after each event, for support, dispute resolution, and internal audit purposes;
  • Support communication data: retained for 2 (two) years after each support session is closed;
  • Technical access logs: retained for 6 (six) months for security and fraud detection purposes, unless linked to an ongoing investigation;
  • Non-essential cookie data: retained for the period specified in each cookie, typically between 30 days and 12 months.

When data is no longer needed and the legal retention period has expired, the 1213bet securely deletes or irreversibly anonymizes them, so they can no longer be linked to you.

8. Security Measures

Protecting your data is a technical and operational priority for 1213bet. We have implemented multiple layers of security measures to keep your information protected against unauthorized access, improper alteration, accidental disclosure, or destruction:

  • 256-bit SSL/TLS Encryption across all communications between your device and 1213bet's servers — the padlock in your browser confirms the secure connection;
  • Passwords stored as hashes with modern algorithms (bcrypt or equivalent) — not even 1213bet's own staff have access to your password;
  • Two-factor authentication (2FA) available to strengthen account access security;
  • Restricted access controls: only staff members with a verified need have access to users' personal data — and that access is logged and audited;
  • Ongoing monitoring of unauthorized access attempts, suspicious activity, and anomalous transaction patterns;
  • Periodic security testing conducted by internal teams and external partners specializing in cybersecurity;
  • Encrypted backups with storage in geographically separate locations to ensure operational continuity.

In the event of a security incident that could pose a significant risk to data subjects' rights, the 1213bet will notify the National Data Protection Authority (ANPD) and affected users within the timeframes required by the LGPD.

The 1213bet will never ask for your password, full banking details, or personal documents via unsolicited email, SMS, or phone call. Be wary of any communication of this kind — it may be a phishing attempt.

9. Cookies and Tracking Technologies

The 1213bet uses cookies and similar technologies to ensure the platform functions properly, improve the user experience, and — with your consent — personalize offers. Below are the types of cookies we use:

  • Essential cookies: required for the platform's basic functionality — they keep you logged in during your session, ensure transaction security, and allow the bet slip to work correctly. These cookies cannot be disabled without affecting the site's functionality;
  • Performance and analytics cookies: collect anonymous data about how users navigate the platform — which pages are visited most, load times, and any technical errors. We use this information to improve the overall experience. You can disable these cookies in your browser settings;
  • Functional cookies: remember your browsing preferences — such as language and display settings — so you do not need to reconfigure the platform on each visit;
  • Personalization cookies (with consent): used to personalize promotions, bonuses, and game recommendations based on your usage profile — activated only with your explicit consent.

You can manage your cookie preferences through your browser settings (Chrome, Safari, Firefox, etc.) at any time. Please note that disabling essential cookies may prevent access to certain features of 1213bet, including login and placing bets.

10. Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the owner of your personal data, a set of rights that 1213bet is committed to fully respecting. See below what these rights are and how to exercise them:

Access

Request confirmation that we process your data and obtain a copy of all personal information we hold about you.

Correction

Request the correction of incomplete, inaccurate, or outdated data — such as a wrong address or a misspelled name.

Deletion

Request the deletion of data that is unnecessary or processed in violation of the LGPD, subject to mandatory legal retention periods.

Information

Obtain information about the public and private partners with whom we share your data and the purposes of that sharing.

Portability

Request the transfer of your data to another service or product provider, in accordance with ANPD regulations.

Withdrawal of Consent

Withdraw consent given for processing based on this legal ground at any time, without affecting the lawfulness of any processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at contato@1213bet.best with the subject line "LGPD Rights", including your full name, CPF (for identity verification), and the specific request you wish to make. We will respond within 15 days business days, and may request additional documentation if needed to confirm your identity.

If you believe your rights have not been properly addressed by 1213bet, you have the right to submit a petition to the National Data Protection Authority (ANPD), as set out in art. 18, §1 of the LGPD.

11. Protection of Users Under 18

The services of 1213bet are intended exclusively for individuals aged 18 years of age or older. We do not knowingly collect personal data from minors, and registration on the platform is prohibited for this audience.

To ensure compliance with this restriction, the 1213bet implements identity verification procedures that include date of birth confirmation and photo ID document review. Any account created with false information to bypass age verification is subject to immediate closure and balance cancellation.

If you suspect that a minor under 18 has created an account at 1213bet using your data or third-party data, contact our support team immediately via live chat or by email at contato@1213bet.best. We will investigate and resolve the matter as a priority.

If we discover that we have inadvertently collected data from a user under 18, we will immediately delete that information and close the account at no cost to the legal guardian.

12. Changes to this Privacy Policy

The 1213bet may update this Privacy Policy periodically to reflect changes in our data processing practices, new legal requirements, or improvements in the transparency of information provided to users.

When significant changes occur — such as the addition of new processing purposes, new types of data collected, or changes to the partners with whom we share information — 1213bet will notify active account holders by email and/or through a prominent notice on the platform, with reasonable advance notice before the changes take effect.

The date of the most recent update is always shown at the top of this document. We recommend checking this page periodically. Continued use of the platform after a new version is published constitutes acceptance of the updated terms.

13. Contact, DPO & Privacy Channel

For any questions, requests, or complaints related to privacy and personal data processing on the platform 1213bet, you can reach us through the following channels:

  • Live chat — available 24/7, directly on the platform. For urgent matters involving unauthorized account access or suspected data misuse, this is the fastest channel;
  • Privacy email: contato@1213bet.best — for data subject rights requests (access, correction, deletion, portability, withdrawal of consent), use the subject line "LGPD Rights";
  • DPO (Data Protection Officer): our DPO is available at the same email address above; please use the subject line "DPO — Privacy".

All data subject rights requests are handled by the compliance team at 1213bet within 15 business days. For requests that require more thorough document verification, we may ask for additional documentation to confirm the requester's identity before processing.

The 1213bet is committed to being a trusted partner for every Brazilian who uses the platform. Transparency, security, and respect for your data are not just legal obligations here — they are part of who we are.

How 1213bet Protects Your Data in Practice

More than a written policy — concrete measures that protect your information in your day-to-day use of the platform.

256-bit SSL Encryption Across the Board

Every piece of data transmitted between your phone or computer and 1213bet's servers is encrypted with 256-bit SSL — the same standard used by major Brazilian banks. This includes login, bets, Pix deposits, withdrawals, and all communications with support.

Your Data Is Never Sold

1213bet does not sell, rent, or share your personal data with advertisers or marketing companies. Third-party sharing only occurs with necessary operational partners — Pix processors, certified game providers — always under confidentiality agreements aligned with the LGPD.

Full LGPD Compliance

1213bet operates in full compliance with the General Data Protection Law (Law No. 13,709/2018). We have a dedicated DPO, documented data processing procedures, contracts with all vendors, and an official channel for exercising data subject rights.

Simplified Rights Exercise

Want to access your data, correct information, or request deletion? At 1213bet the process is straightforward: send an email to contato@1213bet.best with the subject line "LGPD Rights" and we will handle your request within 15 business days. No unnecessary red tape.

Passwords Protected with Modern Hashing

Your password is never stored in plain text on 1213bet's servers. It is processed with modern hashing algorithms before being saved — meaning even platform staff cannot see your password. Enable 2FA for an extra layer of protection.

Incident Notification

Should any security incident occur that may affect your data, 1213bet will notify the ANPD and all impacted users within the legally required timeframes, providing clear information about what happened, the data involved, and the steps taken to mitigate the risks.

Frequently Asked Questions About Privacy at 1213bet

Common questions about how your data is handled on the platform.

No. Your password is processed through a hashing algorithm before being stored, which means no 1213bet employee ever has access to your password in plain text. If you forget your password, the process is a reset — not a recovery — precisely because there is no readable version stored for us to retrieve. For this reason, never share your password with anyone, including support.

1213bet does not store your full credit or debit card number. When you pay by card, the information is processed directly by our partner payment processor, which returns a secure token for use in future transactions. Your Pix key registered for withdrawals is stored securely and encrypted on our servers, accessible only to process withdrawals you request. Banking details for wire transfers are subject to the same security measures.

You can request the deletion of your data by sending an email to contato@1213bet.best with the subject line "LGPD Rights — Data Deletion", including your full name and CPF. Please note: some data cannot be deleted immediately due to legal obligations — financial records, for example, must be retained for up to 5 years under tax and anti-money laundering requirements. In such cases, we will inform you which data has been deleted and which must be retained, along with the applicable legal justification.

1213bet may send you communications about promotions, bonuses, and platform updates to your registered email and phone number — but only while you maintain an active account with us and have not opted out of such communications. You can unsubscribe from marketing communications at any time by replying "unsubscribe" to any promotional email or by contacting support. We do not share your data with external advertisers for third-party advertising purposes.

When you close your 1213bet account, any data that does not need to be retained for legal reasons is deleted or irreversibly anonymized. Data that must be kept for legal purposes — such as financial transaction history for 5 years — remains securely stored but is used solely to fulfill legal obligations. You may request detailed information about which data has been retained and for how long through the privacy channel.

Your rights are guaranteed. For questions about this Privacy Policy or to exercise your rights as a data subject, please contact us at contato@1213bet.best. For more details on the platform's usage rules, please refer to our Terms and Conditions. For responsible gambling tools, visit Responsible Gambling.

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